Add Zenith to your Thank you and Order status pages

You'll open Shopify's checkout editor and drop the Zenith survey block onto the two pages customers see after they buy: the Thank you page and the Order status page. Placing it on both means every customer sees it, whether they land on the confirmation right after checkout or return later to check their order.

1. 1

   Open Settings

   In your Shopify admin, click Settings in the bottom-left corner.

   
2. 2

   Open the checkout editor

   Choose Checkout from the left menu, then click the black Edit button next to your active configuration.

   
3. 3

   Switch to the Thank you page

   Open the page selector at the top of the editor. You'll place the survey on two pages here: Thank you (under Post purchase) and Order status (under Customer accounts). Start by choosing Thank you.

   
4. 4

   Add the Post Purchase Survey block

   In the Main or Order summary section, click ⊕ Add block, then select Post Purchase Survey under Zenith: Post Purchase Survey.

   
5. 5

   Save

   Click Save in the top-right. The block is now placed on your Thank you page.

   
6. 6

   Repeat for the Order status page

   Open the page selector again and choose Order status under Customer accounts. Just like before, click ⊕ Add block, select Post Purchase Survey, and Save. The block is now placed on both pages.

   

What happens next

• Activate your survey. In Zenith, review your three starter questions, then toggle the survey to active. It stays hidden from customers until you do.
• Place a test order. Buy something on your store (you can refund it afterward) to see the survey on your own Thank you and Order status pages.
• Watch responses come in. Answers appear in your Zenith dashboard, with channel attribution, NPS, and revenue reporting built in.

Install Zenith from the Shopify App Store