Add Zenith to your Thank you and Order status pages

You'll open Shopify's checkout editor and add the Zenith survey block to the two pages customers see after they buy: Thank you and Order status. Placing it on both catches customers who skip the confirmation page and come back later to check their order.

1. 1

   Open Settings

   In your Shopify admin, click Settings in the bottom-left corner.

   
2. 2

   Open the checkout editor

   Choose Checkout from the left menu, then click Edit next to your active configuration.

   
3. 3

   Open the page selector

   This menu is where you switch between the two pages. The numbers show which step happens on each: step 4 on Thank you (under Post purchase), step 6 on Order status (under Customer accounts). Choose Thank you now.

   
4. 4

   Add the Post Purchase Survey block

   In the Main section, click ⊕ Add block, then select Post Purchase Survey. Drag it up near the top of Main, so customers see it before they scroll. Don't put it in Order summary: on phones, Shopify collapses that section behind a drop-down, so customers would only see the survey if they tap to open it.

   
5. 5

   Save

   Click Save in the top-right. The survey is now on your Thank you page.

   
6. 6

   Repeat for the Order status page

   Open the page selector again, choose Order status under Customer accounts, and repeat steps 4 and 5. Here too, drag the block near the top of Main, so it shows before the order details.

   

Stuck? Email support@zenithsurvey.app

What happens next

• Activate your survey. Review your three starter questions in Zenith, then toggle the survey active. It stays hidden from customers until you do.
• Place a test order. Buy something on your store, then refund it, to see the survey on your own pages.
• Watch responses come in. Answers appear in your Zenith dashboard, with channel attribution, NPS, and revenue reporting built in.

Install Zenith from the Shopify App Store