POST-PURCHASE SURVEYS FOR SHOPIFY

Know exactly how customers find you

A survey your customers can answer in a tap on your order thank you page. See which channels actually drive sales: attribution by channel, tied to real order revenue.

Install on ShopifySee pricing
✓ No code✓ No customer personal data✓ Free to start
Zenith dashboard showing revenue attribution by channel, with revenue, average order value and percentage of new customers per channel
HOW IT WORKS

Live in minutes, insights on day one

Add the survey block
Add it to your order thank you page in Shopify's checkout editor. No code, no checkout changes.
Customers answer in a tap or two
Most questions take one tap, right when engagement is highest: the moment after they buy, while the purchase is still fresh.
Read the results
Every answer ties to the order, so you see revenue, average order value and the share of new customers by channel.
POST-PURCHASE SURVEY

A native survey on the thank you page

It looks like part of your checkout because it is: a checkout app block that inherits your store's look, right on the order confirmation.

Shows right after checkout, no code
One question at a time, answered in a tap
Optional discount to lift responses
Zenith survey on the Shopify order thank-you page asking how would you rate your overall experience, answered by tapping one of five faces
CONDITIONAL LOGIC

Follow up based on their answer

Show a question only when a previous answer matches. Set up with two dropdowns, no code.

“Instagram”
“What made you click?”
Zenith survey builder showing a follow-up question that appears only when the previous answer is Instagram
SURVEY BUILDER

6 question formats, zero code

Start from a template, edit with a live preview, and publish in minutes. Up to 50 questions in a survey, shown one at a time.

Multiple choice
Multi-select
Rating scale
Star rating
Faces
Free text

NPS, CSAT and CES ship as presets on the rating scale, with the right bounds and the scoring already done.

Zenith survey questions list with fifteen questions collapsed, showing their types and Conditional, Paused, New customers and Returning customers labels
Live preview panel on the mobile tab, showing the survey as customers see it on the order thank-you and order status pages
SCORING & ANALYTICS

NPS, CSAT and CES, scored for you

Scores, score distributions and trends over any date range, computed automatically from responses.

Zenith dashboard showing the CSAT score as a top two box percentage, with the rating distribution and recent customer comments beside the rating each customer left
Customer-facing NPS question asking how likely are you to recommend us, from 0 to 10
PRIVACY FIRST

We don't collect your customers' personal data

Most survey apps ask for your customers' emails, addresses, and browsing data. Zenith asks for none of it. Responses tie to the order, not to a person.

No emails
No addresses
No browsing data
Order-level only
PRICING

All features free. Pay only for volume.

Both plans include everything: all 6 question formats, conditional logic, templates and analytics. Growth only lifts the volume cap.

Free
$0
up to 100 surveyed orders a month
✓ Every feature included
✓ All 6 question formats
✓ Conditional follow-ups
✓ Templates & analytics
Start free
14-day free trial
Growth
$9 / month
unlimited surveyed orders
✓ Everything in Free
✓ No monthly cap
✓ No cap on responses
✓ Cancel anytime
Start 14-day free trial

See full pricing, what counts as a surveyed order, and what happens at the limit

How Zenith compares with Fairing, Grapevine, KNO and Zigpoll, and which alternative to pick when it is not this one

Questions, answered

How much does it cost?

Free for up to 100 surveyed orders a month, with every feature included. Past that, Growth is $9 a month for unlimited surveyed orders, with a 14-day free trial.

Does it change my checkout?

No. Zenith adds an app block to your Thank you page, the page customers see right after they complete checkout. Your checkout flow, speed and payment steps are untouched.

What customer data does Zenith collect?

None of your customers' personal data. No emails, no addresses, no browsing data. Responses tie to the order number only, so you still get accurate revenue attribution.

Do I need a developer?

No. Install from the App Store, add the Zenith block to your Thank you page in the checkout editor, pick a template and publish. Most stores are live in under ten minutes.

What counts as a surveyed order?

A surveyed order is an order where the customer answered at least one question. If the survey is shown and the customer ignores or dismisses it, it does not count. On Free, once you reach 100 surveyed orders the survey stops being shown to new customers for the rest of the month. Nothing breaks and nothing is lost. Your dashboard, your responses and your exports all stay exactly as they are, a customer who is part way through a survey still finishes it, and the count resets at the start of the next calendar month.

Start learning where customers come from today

Every feature on the free plan. Live in minutes.

Install on Shopify